We process all orders within 1 to 3 business days. Standard delivery to the United States typically takes 10 to 20 business days.
Do you offer free shipping?
Yes! We offer FREE Standard Shipping on all US orders.
📦 Orders & Support
How can I contact customer support? We are always here to help! You can reach us by email at willspaw.store@gmail.com or send us a direct message on our Instagram (@willspaw.store). We respond very quickly on Instagram DM!
What is your return policy?
We want you and your pet to be completely happy with your purchase! We offer a 30-day money-back guarantee. If you are not 100% satisfied with your order, please reach out to our team and we will guide you through the process.
Can I change or cancel my order? If you need to update or cancel an order, please contact us within 12 hours of placing it. Once an order is processed, we are unable to cancel it, but you can request a return after it arrives.
