Privacy policy

Welcome to WillsPaw.

At WillsPaw, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Cookies and tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

Payment Information

Your payment information is never stored on our servers.

All transactions are securely processed through trusted payment providers such as:

  • Shopify Payments
  • Stripe
  • PayPal
  • Apple Pay
  • Google Pay

Cookies

We use cookies and similar technologies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Deliver personalized advertising
  • Measure marketing effectiveness

You can disable cookies at any time through your browser settings.

Third-Party Services

We may share limited information with trusted third parties that help operate our business, including:

  • Shipping carriers
  • Payment processors
  • Website hosting providers
  • Analytics services
  • Advertising platforms

These providers only receive the information necessary to perform their services.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your personal data
  • Opt out of marketing communications

To exercise these rights, please contact us.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights regarding the collection and use of their personal information under applicable California law.

GDPR Rights

If you reside within the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR).

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

WillsPaw

Email: support@willspaw.com